Your use of ExcelFromes Services constitutes your acceptance of theTerms and Conditions, which incorporates by reference the ExcelFrome Payment Terms.
Spreadsheet Automation / New Spreadsheet Development
The initial requirements meeting is free of charge. Should you choose to go ahead then you agree to pay for remote spreadsheet automation or development, testing and roll out. You only pay on completion of the spreadsheet – see Terms and Conditions. A quotation may be provided based on an hourly rate, with the option of a capped amount on request, so you know the maximum you will pay – if it comes out at less, then you will only be charged the lesser amount. A fixed price can be quoted on request. Minimum charge is 1 hour per spreadsheet or document. All time spent on communication once the work begins will be chargeable (phone calls, emails etc).
First education session, directly relating to the first spreadsheet automation consultation period, is free of charge. During this session the user will only be shown how to use the spreadsheet’s new functionality, not how to maintain it.
Any additional one-to-one training, over and above, will be charged at £250 per person for a morning or afternoon session (or £90 per hour) plus travelling expenses and travel time, payable in advance. Minimum charge of £500 per day outside of a 30 mile radius from our office.
Any defects directly relating to the first consultation, will be corrected free of charge as long as the spreadsheet is in use.
Any new modifications, support or maintenance, outside of the work carried out during to the first consultation, will be chargeable. See Payment Terms under Terms and Conditions.
For on-going support or maintenance, or major updates to your spreadsheet, PowerPoint presentations or Word Documents then an on-going contract will be negotiated.
Any ongoing, regular Reporting, whether in Excel, PowerPoint or Word will be quoted and charged either at an hourly rate or a capped rate, depending on your requirements.
Data Capture will be quoted based on your requirements.
Presentations or template creation may be quoted based on an hourly rate, with an optional capped amount, so you know the maximum you will pay – if it comes out at less, then you will only be charged the lesser amount.
Word design, Template creation, Links and menus, Copy Typing and Audio Transcripts may be quoted based on an hourly rate, with an optional capped amount on request, so you know the maximum you will pay – if it comes out at less, then you will only be charged the lesser amount.
No travel charges if within a 10 mile radius. Any other travel will be charged at 25p per mile, plus £35 per hour, or part thereof, travel time (minimum charge of £500 outside of a 100 mile radius from our office); however the majority of the work can be carried out remotely.